Oem support windows

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Cancel Submit. KD This is a peer to peer site staffed mostly by volunteers who have little or no contact with Microsoft so we obviously cant speak to wht Microsoft "requires". I suspect "Dell" is within their rights or they wouldn't be doing it. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

To learn what it is check out Andres article on it. Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products. Thoroughly research any product advertised on the site before you decide to download and install it. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. But we understand that what you describe regardless if entitled or not is maybe what's happening here. Thanks again. Edited by colakid Wednesday, March 19, PM.

Robert Aldwinckle Thank you for your reply, Robert. Dell is both our manufacturer and retailer. Either way, we don't think they can get out of that obligation based on this, as the end user is us, not the retailer. Regarding "how soon", we're aware of such cases, but again to our understanding that's against EU regulations, as warranty starts from date of purchase, not date of manufacture which only applies when the customer fails to provide proof of purchase.

Good points, though, thanks for the input. Wednesday, March 19, PM. Hope this helps Thank you for your reply. That information mainly concerns Dell's hardware warranty for consumer products. Our question concerns Microsoft's overall software warranty, or, to put it more precisely, what Microsoft requires from OEMs like Dell when it comes to end user support for Windows. No one is disputing the visibility of Dell's phone support number. If we charged for phone support, we surely wouldn't hide the number either.

That has no bearing in whether OEMs like Dell are required to provide free Windows support and whether Dell is violating that agreement. You are now being connected to an agent. Thank you for using Dell Chat. My name is Nisha and I will be your Dell. How are you doing today?

Hi Nisha. I just have one question please. I want to know if a new laptop I'd buy would come with any phone or other tech support for windows 8. Am I right? I am glad you chatted in today. I would be happy to help you with that information. Just incase the chat gets disconnected is there a direct number that I may reach you at? No number, thank you. Just that simple question to help me decide In case you need any assistance after 90 days, you will have to upgrade the warranty to enhanced support.

Ok then, that's all I wanted to know. I better learn quick. I'm sure that would be a better option as you will be able to learn it faster that way. Thursday, March 20, AM. Well, colakid's info blurred for-free and pay-for support together. You probably didn't see, I slipped in a post just seconds before yours, Kny.

Thanks, Max, we just replied. We agree regarding colakid's info. Not only that, it mainly concerns Dell's hardware warranty, as opposed to Microsoft's software warranty or what Microsoft requires from OEMs like Dell concerning end user support for Windows, to be more precise , which is what's being discussed here. Once I uninstall their two device drivers, their support software downloads and installs itself once again.

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You can use it instead of the support phone, or after it Type the support phone as follows: , Skype: youskypeaccount This should work. Hi at all , i need to an update of our app. Like user Iki i Have same question. The oem logo in the new release of windows 20h2 , dont work. Leave a Reply Cancel reply Your email address will not be published. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits.

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